Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Account credentials
- Identity verification documents (for KYC)
- Transaction details and communications
- Financial information necessary for escrow services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity and comply with legal requirements
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We may share your information in the following circumstances:
- With other parties to your transactions (buyers, sellers, brokers)
- With service providers who assist our operations
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure data centers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active and as necessary to fulfill the purposes for which it was collected. Transaction records are retained for a minimum of 7 years as required by financial regulations.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
- Request a copy of your data in a portable format
7. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. International Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@workboat.ai.